Personal and Private Banking (PPB) Process Engineer Graduate Programme

About

Description

To contribute specialist Business Process Engineering input into the development, maintenance and implementation of the Process Science Framework to enable the competitive advantage of the organisation and to be a key enabler in professionalising business operations across the Standard Bank Group by measuring and improving maturity and operational processes and skills to extract efficiencies with the client in mind.

Responsibilities

• Analyze existing banking processes (e
• g
• , onboarding, loan applications, account management) to identify inefficiencies or bottlenecks
• Map out current (as-is) and future (to-be) state processes using tools like BPMN or Visio
• Suggest and implement process improvements using Lean, Six Sigma, or Agile methodologies
• Collect and analyze operational data to measure process performance (eg, turnaround time, error rates)
• Use data to uncover trends or issues affecting customer experience or operational efficiency
• Create reports, dashboards, and visualizations to support decision-making

Qualifications

• Computer Science
• Electronic Engineering
• Mechanical Engineering
• Informatics, Information Systems
• Industrial Engineering
• Software Engineering
• Mechatronic Engineering
• Information Technology

Application instructions:

• Click on the green button to apply.